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Intro to Cisco Finesse Supervisor and Agent - YouTube
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Cisco Finesse Agent and Supervisor Desktop User Guide for Cisco Unified Contact Center Express, Release 11.6(1) - Cisco Finesse Desktop Interface [ Cisco Unified Contact Center Express] - Cisco
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Cisco Finesse Agent and Supervisor Desktop User Guide for Cisco Unified Contact Center Express, Release 11.6(1) - Cisco Finesse Desktop Interface [ Cisco Unified Contact Center Express] - Cisco
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UCCX - Finesse Agent Login/Logout
Cisco Agent Desktop will no longer be supported after July 2018 - CollabMonkeys
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Cisco Finesse Desktop User Guide for Unified Contact Center Enterprise Release 11.6(1) - Cisco Finesse Desktop Interface [Cisco Finesse] - Cisco
status change of two agents is not reflecting from the finesse supervisor desktop in realtime - Cisco Community
Agent State not reflecting real time in Cisco Finese Supervisor Desktop - Cisco Community
Cisco Finesse Basic Features: Operator / Supervisor Web App
